ERP Comparison
Microsoft Dynamics, Oracle NetSuite vs Odoo
Introducing ERP offers available today
In the last 15 years, new technologies have pushed enterprises both large and small to rethink their process management with respect to the new dynamics created by the changing business landscape. Implementing an ERP is a step many businesses are taking to help organize and optimize the way they do business.
There are many business software offerings currently available on the market, however, most are focused solely on the needs of large enterprises. This document aims to give you a good idea of the features offered by the main ERP solutions for SMEs, with an emphasis on cloud-based solutions. A cloud-hosted ERP solution offers a number of advantages over a traditional ERP that is installed locally, many of which are especially relevant to small businesses.
A cloud-based ERP is often more flexible and able to adapt to a growing and changing business. Most of the time, startup and maintenance costs are much lower as well because they are included in the license fee.
Feature Comparison
In order to offer a fair comparison, we have compiled a table of the most important features into ten categories: Sales, Customer Relationship Management, Accounting & Finance, Marketing, Warehouse Management, Manufacturing, Purchasing, Services & Projects, Human Resources, and Usability & Productivity.
These categories encompass almost everything an SME might need to manage, develop, and evolve its business operations. The three products analyzed have extra third-party apps, developed by partners. Microsoft Dynamics NAV, Oracle NetSuite, and Odoo all have a public app store. As these modules usually come at an additional cost (license fees and/or implementation service), we only reported features that are in the standard package within our analysis. We have also included a comprehensive list of the pricing conditions to better weigh the costs/benefits for each solution.
We will finalize this document with some observations on market trends and customer satisfaction as well as provide input on a more global solution for SMEs.
Odoo Online
Odoo is an open-source software solution founded in 2004 by a student, Fabien Pinckaers. Previously called OpenERP, the brand changed its focus from an ERP solution to a suite of business applications. More than 37,000 add-ons are available thanks to the multiple developments made by Odoo and its community. Some of these apps are officially validated by Odoo, whereas others developed by the community are dedicated to specific versions for specific needs.
“ AMAZING EMPLOYEES DESERVE AMAZING SOFTWARE ”
Odoo is available in three editions: Community, Enterprise, and Online. The Community edition can be downloaded free of charge via the Odoo website. The Enterprise edition offers more features but comes with a yearly cost. The Online offer is the equivalent of the Enterprise version but is hosted in the cloud and monthly billed. For this comparison, we chose to compare the Online edition.
12+
|
37,000+
|
4,000+
|
2,300+
|
Microsoft Dynamics NA
Microsoft offers Microsoft Dynamics NAV (formerly Navision) as part of the Microsoft Dynamics family of ERP software. The software can be hosted in the Microsoft Azure Cloud (for an additional fee). Two licenses are available: a perpetual license and a subscription license to an external service provider.
“ BUSINESS SOLUTIONS TAILORED TO YO UR NEEDS ”
Microsoft Dynamics NAV 2018 is split into two versions: the Starter Pack, which offers basic functions in finance, professional services, and distribution; and the Extended Pack, which adds manufacturing and warehouse management features. The purchase of the Started Pack is required in order to get the Extended Pack. We’ve chosen to use the Extended Pack in Microsoft Dynamics NAV 2018 for the purposes of this comparison.
3.8+
|
165+
|
1st
|
190,000
|
Oracle NetSuite
NetSuite is an integrated solution for mid to enterprise-sized businesses. NetSuite separates its business management software into four products: Oracle NetSuite ERP for inventory, supply chain, and financials; NetSuite CRM for sales and marketing; NetSuite Commerce for both web and on-site sales; and NetSuite PSA for project management. The different parts of the system can be purchased separately, which gives some flexibility to the customer.
“ ONE BUSINESS SOFTWARE SYSTEM CONNECTING FINANCIALS, CUSTOMERS, AND COMMERCE ”
NetSuite also provides a version of its software for multinational organizations called OneWorld, which offers the four above services with additional features for multinational companies, including managing multiple subsidiaries, multi-currencies, multi-accounting standards, and tax requirements.
In order to make a fair comparison of the features of each software, we took into account the entire integrated suite of Netsuite products (ERP, CRM, Commerce, and PSA).
40,000+
|
160+
|
#1
|
300+
|
Feature Comparison
Sales |
Microsoft Dynamics NAV |
Oracle NetSuite |
Odoo Online |
| B2B Sales | |||
| Quotes to Orders |
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| Electronic Signature |
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| Online Payment |
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| Quotation Templates | |||
| Upselling & Cross-Selling |
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| Subscription Management |
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| In-store Sales | |||
| Point of Sale (retail) |
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| Point of Sale (restaurant) |
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| Online Sales | |||
| eCommerce |
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| eBay Integration | |||
| Advanced Products | |||
| Multi-Level Variants / Matrix Items |
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| Configurable Products |
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| Kits |
CRM |
Microsoft Dynamics NAV |
Oracle NetSuite |
Odoo Online |
| Sales Flow | |||
| Leads Nurturing |
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| Lead Scoring |
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| Leads Management |
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| Opportunities Management | |||
| Pipeline Management |
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| Third-Party Management |
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| Communication Tools | |||
| Customer Multi-Address |
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| Calls / Meetings / Mail |
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| VOIP | |||
| Email Integration | |||
| Live Chat |
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| Full Customer History |
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| Email Templates |
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| Opportunities Analysis |
Accounting & Finance |
Microsoft Dynamics NAV |
Oracle NetSuite |
Odoo Online |
| Internal Process | |||
| Analytic Accounting |
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| Alerts |
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| Budgets |
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| Expenses | |||
| Assets Management |
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| Real-Time Inventory Valuation | |||
| Analytic Reports |
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| Daily Operations | |||
| Bank Interface / Automatic Sync |
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| Quick Reconciliation | |||
| Deferred Revenues |
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| Checks Management |
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| Invoice Management | |||
| Invoicing Management |
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| Batch Send (email, standard mail) |
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| Third-Party Follow-Up |
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| Payment Automation (SEPA) |
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| International | |||
| International
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| Multi-Company |
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| Multi-Currency |
*
More than 10 countries supported: chart of accounts, taxes, reports, etc.
Marketing
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Microsoft Dynamics NAV |
Oracle NetSuite |
Odoo Online |
| Actions | |||
| Mass Mailing |
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| Blog / SEO / Web Pages |
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| Events |
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| Marketing Automation |
* | ||
| Drag & Drop Page Editor |
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| Marketing Campaign |
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| Contacts Segmentation |
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| Follow-up | |||
| Survey |
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| Keyword Marketing |
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| Visitors Tracking |
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| Social Media Management |
*
Handled by the partner network.
Warehouse Management |
Microsoft Dynamics NAV |
Oracle NetSuite |
Odoo Online |
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Routing
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| Multi-Warehouse (for one company)
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* |
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| Pick-Pack-Ship |
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Products
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| Traceability, Lots, & Serial Numbers |
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| Expiration Dates |
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| Multiple Unit of Measures |
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Reporting
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| Stock Assessment (FIFO, CUMPS, etc.)
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| Perpetual Reports (real-time, automatic)
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| Forecast | |||
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Productivity
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| Logistic Rules (advance routings & push/pull rules)
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| Storage/Picking |
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| Barcode Support | |||
| Customer Portal | |||
| Shipping Integration (DHL, FedEx, etc.) |
Manufacturing |
Microsoft Dynamics NAV |
Oracle NetSuite |
Odoo Online |
| B2B Sales | |||
| MRP |
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| Routings |
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| Order of Assembly |
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| Costing |
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| PLM |
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| Work Sheets |
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| Traceability |
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| Quality Management |
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| Maintenance |
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| Tablets on Work Center |
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| Feedback Loop | |||
| Overall Equipment Effectiveness (OEE) | |||
| IOT Out-of-the-box | |||
| Repairs Management | |||
| Schedule & Plan | |||
| Scheduling |
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| Product Variants |
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| Multi-Level BOM’s |
Purchase
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Microsoft Dynamics NAV |
Oracle NetSuite |
Odoo Online |
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Purchase
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| Request for Quotation (RFQ) |
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| Purchase Tender |
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| Pricing & Discounts |
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| Fulfillment | |||
| Make-to-Order (MTO) |
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| Minimum Stock Rule |
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| MPS |
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| Manage | |||
| Invoice Control |
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| Reception Control |
Services & Projects
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Microsoft Dynamics NAV |
Oracle NetSuite |
Odoo Online |
| Basic Project Management |
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| Lean Approach/ Kanban View |
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| Planning *
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Customer Oriented
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| Helpdesk/Support |
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| Timesheets |
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| Email Integration |
* Includes capacity managment, multiple costs, and budgets.
Human Resources
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Microsoft Dynamics NAV |
Oracle NetSuite |
Odoo Online |
| Recruitments |
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| Appraisals |
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| Leaves/Holidays |
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| Fleet Management |
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| Payroll |
* | ||
| Expenses |
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| Salary Configurator |
* NetSuite Premier Payroll Service.
Usability & Productivity
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Microsoft Dynamics NAV |
Oracle NetSuite |
Odoo Online |
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Usability
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| Full Web Interface |
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| Theme Store |
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| Fully Responsive |
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| Customized fields out-of-the-box |
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| Mobile (Android / iPhone) |
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| Real-Time Chat & Emails |
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| Dynamic Reporting/ Pivot Table |
* | ||
| Full Keyboard Support |
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| Keyboard Shortcuts |
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| Multi-language |
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User Interface
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| Kanban |
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| Gantt | |||
| Calendar |
* Power BI required.
Pricing & Conditions
Pricing & Conditions |
Microsoft Dynamics NAV |
Oracle NetSuite |
Odoo Online |
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MONTHLY PRICING
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$113/MO. PER USER |
$125/MO. PER USER |
$20/MO. PER USER 1 |
| Billing Term |
Annual Only | Annual Only |
Monthly or Annually |
| Free Trial |
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| Free Updates |
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| Upgrades to Future Versions |
2 | ||
| Hosting & Maintenance |
Extra Option 3 | ||
| Customer Support (Technical + Functional)
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Extra Option |
1 In addition to the user price, Odoo Online has a monthly fee per app. Apps prices are between $15 and $25 per month, independent of the number of users. For $280/mo, you get the scope covered by this document: Sales, CRM, Accounting, eCommerce, Inventory, Manufacturing, Purchase, and Services.
2 New versions and service upgrades must be purchased individually.
3 Extra options to host on the Microsoft Azure cloud.
Implementation Service
For Microsoft Dynamics, the implementation service is usually provided by a local partner. For NetSuite and Odoo Online, implementations are usually provided directly by the vendor. Odoo Enterprise implementations (the on-premise offer of Odoo) are typically performed by a local partner.
The implementation cost of Dynamics, and Oracle Netsuite is usually case by case and prices differ widely from one project to another. Odoo however has packaged implementation offers (between $2,500 and $5,500 for a standard implementation)
Offers
Most of the offers through MS Dynamics cover one year. Oracle Netsuite usually sells multi-year contracts, with large discounts for long-term contracts (~25% for 3 years). Odoo’s default offers are monthly, without commitment, and typically include a 16% discount with a yearly contract (paying for 10 months instead of 12).
Market Trends
The following graph was created with the Explore tool on Google Trends. The color curves show the number of Google searches for the associated keywords
*
. This metric shows the relative consumer interest in each software platform.
Customer Satisfaction
Ratings |
Microsoft Dynamics NAV |
Oracle NetSuite |
Odoo Online |
| G2crowd rating |
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| GetApp rating |
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| Capterra rating |
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* Odoo was formerly known as OpenERP before 2014, so both keywords were used to reflect the growth since the beginning of Odoo.
Conclusions
The intent of this comparison is to be as fair as possible. If you think that some important comparative information is missing, please email us at feedback@mail.odoo.com.
Often SME’s will find they have a software need but are unable to implement one given the high level of overhead and complexity of the task. For growing companies, it is much more optimal to start small in a software solution and add new features little by little as the business expands and evolves. In most practical cases, a flexible and modular approach works best for SME’s as it provides the business with the necessary freedom to adapt to change quickly.
Business needs will never stop fluctuating, especially in a growing company. Traditional practices for SME’s are now becoming obsolete as more powerful and dynamic solutions become available. Selecting the best option is no longer just about which best suits your business today, but also which is best for your business in the future. Planning for long-term success with an easily adaptable software solution can be the key decision in the long-term development and growth of your business.
This whitepaper was compiled by Odoo SA. We did our best to make it objective and fair. If you find a mistake or a missing feature, please report it to
feedback@mail.odoo.com
and we will update this document. Our goal is to have a continuously updated comparison of the main competitors to be as accurate as possible
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