Activate Live Chat on your website to talk to your visitors and convert them into leads. Define rules for key countries or pages.
Personalize window behavior: Define how the Live Chat button appears. Decide if you want the chat to open automatically and after how long.
Create custom welcome messages: Configure automatic welcome messages for each channel and personalize the button’s layout.
Do it Live!
Use fun smileys: Add a personalized human touch to your communication with fun smileys.
Chat online with customers and website visitors in real time.
No need for a special chat server, everything is done through your website.
Provide your visitors with information in a fast and simple way - direct chat with customers on your website has never been easier!
Chat in groups
Add multiple users to a conversation to make a group chat.
Customize per country: Create multiple channels to adapt to different languages.
Define a responsible agent: Add agents to each channel to easily divide customer queries between your employees.
Improve your level of service
Make sure to keep customers satisfied.
Conversation rating: Get a clear idea of your service level with a simple evaluation system at the end of a conversation.
Chat history: Review the answers and reactions from customers and employees to learn and improve the way you answer.
Answer from everywhere
Chat from within any module: Live chat is accessible from within any module, in the front-end and back-end, to keep track of every conversation.
Create canned responses
Use pre-written answers to be faster Create shortcuts to use pre-written template answers for common questions.