Mail forwarding feature is a normal practice to convey the message to third party. while the option is missing, we have to go for lengthy procedure which contains download and upload. In open ERP, we have facilitated our user with the advancement of some clicks as stated here.
User can forward the mail to another recipient or group of recipient using one click. The Icon (Green Coloured) shows the button having mail forwarding option.
The next screen will take you to the composed format of forward mail. Subject will highlight “FWD:” text preceding with the original content of subject. In the body of mail, we can see the data of previous mails and on the top we can draft using various formatting option as usual.