Odoo vs Square POS

Introduction

Back in the day, before advanced POS systems stole the spotlight, the retail and restaurant industry relied on manual processes, which often led to issues like long waiting times, operational hiccups, and limited insights into customer preferences. But with the arrival of advanced POS systems, we’ve entered a new era. These systems not only make transactions smoother but also provide businesses with valuable data for smart decision-making, ultimately raising the bar for customer satisfaction.
In this page, we embark on an in-depth comparison between Odoo and Square POS, another prominent player in the POS app market. Our objective is to highlight the unique features and capabilities of each of these solutions.
To offer a comprehensive comparison of several POS solutions, we’ve done the exercise for some of the most renowned ones: Odoo, Oracle Micros, Shopify POS, NCR POS, SAP Customer Checkout, Square, Clover, and Lightspeed. We’ve compiled a table that outlines key features essential to any POS platform, along with integrated business management tools that enhance point of sale functionality. Happy reading!


Comparing Odoo vs Square POS

Odoo

Created to disrupt the enterprise world and finally provide a software that covers complex needs with simplicity, Odoo has become one of the most popular business solutions. With more than 82 business apps fully integrated and thousands of community modules, the open-source software caters to every sector and company size, making it a major player in the market. The Belgian software counts more than 20,000 downloads per day, making it the most installed app suite and a direct competitor to companies like Netsuite, Shopify, PrestaShop and Microsoft.

12+ 
million users

44,000+ 
integrated apps

1 to 6 
weeks to be implemented 

3,600+ 
employees

Square POS

Square is a provider of POS solutions for businesses of all sizes, emphasizing simplicity and efficiency. Initially established to streamline credit card processing, Square has since expanded its offerings to include a range of business tools and fair loans to support a variety of entrepreneurial aspirations. Square provides several plans tailored to specific business types, including restaurants, retail establishments, and appointment-based businesses like salons or construction companies.
" A Point of Sale for however you sell."

26,000+ 

users

300+
integrated apps

10 to 30

days to be implemented

7,000+
employees

Features Comparison

Payments Checkout



Odoo
Square POS
Payment Handling



Cash Handling



Credit/Debit Card


​✔

Mobile Payment



Digital Wallet



Gift Card

​✔


Contactless/NFC Payments


​✔

Scan to Pay (QR on Display)



Tap to pay

​✔


Deposit/Layaway



Buy Now, Pay Later



Multi-Currency Support



Currency Conversion



Currency Rounding



Invoicing & Order Handling



Invoicing Capabilities


​✔

Late Invoicing


​✔

Invoice Customer Generation



Parallel Order


​✔

Sell on the Move



Counter-Scale Integration



Subscriptions Support


​✔

Cross-session Selling

​✔


Receipt & Customer



Digital and Physical Receipt


​✔

Customizable Receipts


​✔

Split Tender


​✔

Tips Management



Discount Management



Cross-Selling and Upselling



Accounting



Accounting Integration



Customer Account Balance



Support for Compound Taxes



Support for Eco-taxes



Support for Recupel



Support for BEBAT



Tax Reporting Capability



Detailed Tax Statement



Integrated Tax Calculations



Tax Exemption



Tax Reconciliation



Real Time Consolidation



Fiscal Positions




Products



Odoo
Square POS
Product Information & Organization

                        


Product Category



Product Search and Filter



Product Attribute/Variant



Unit of Measurement



Large Product Range


✔  

Product Image and Gallery



Import/Export of Product Data



Bulk Product Editing/Updating



Barcode Generation



Barcode Scanning



Dynamic Barcodes



Seasonal Inventory



Kits Management



Multi-location pricing


​✔

Product Configurator



Pricing and Promotions



Price List



Discount/ Promotional Pricing



Bundle Pricing



Inventory Management



Inventory Tracking and Status



Automated Inventory



Multi-warehouse Inventory



Lots / Serial Numbers



SKU (Stock Keeping Unit)



Inventory Transfer and Allocation



Low Inventory Alert System



Stock Replenishment Alerts



Procurement Management



Procurement Visibility




Employee Management



Odoo
Square POS
Attendance & Time Management

                        


Employee Time Clock



Scheduling & Roster


Add-on

Switch Employee Session



Access & Permissions



Role-Based Access Control



Employee Access Control



Performance & Target Setting



Sales Targets Management



Employee Performance Metrics



Additional Features



Session History



Task Assignment Pricing Options



Chatter



Employee Training



Sales Commission



Payroll Integration


Add-on

HR Integration


Add-on


Store Management



Odoo
Square POS
Order & Cashier Operations



Order History Tracking



Online Order



E-commerce Integration



Delivery Management



Ship Later (delivery)



Cashier Account



Customer Experience



Custom Storefront Appearance



Multilingual Storefront



Return Management



Exchange Management

Community module 


Additional Features



B2B Quote



Click-and-Collect



Warehouse Preparation Display



Self-checkout Systems



Inventory Visibility Across Stores



Real-Time Stock Updates



Store Traffic Analytics



Digital Signage Integration



Multistore Management



Mobile POS




Restaurant Management



Odoo
Square POS
Table Management



Floor plans



Table Transfer



Online Table Booking



Wait List Management



Table Status Tracking



Split Bill Capability



Order Management



Delayed Order Processing



Takeout & Delivery



Online Ordering System



Order Status Updates



Bar Tabs



Order Queues



Kitchen Order Tickets



Preparation Status Display



Menu Management



Digital Menu Management



Customizable Menu



QR Code Menu



Menu Deals



Seasonal Menu Rotation



Kitchen Management



Kitchen Printing System



Kitchen Display



Ingredient Tracking



Customer Self-service



Self-Order Kiosks


Add-on

Self Order at Table



Self Payment at Table



Additional Features



Food Allergen Alerts



Integration w/ Food Delivery Platforms




Customer & Loyalty



Odoo
Square POS
Customer Management



Customer Details Management



Customer Interaction History



Business Customer Handling



Customer Contact Tools



Customer Tagging



Customer Receivable/Credit Limit



Pop-Up Notes (Customer Details)



Marketing Preference



Customer Engagement and Communication



Custom Promotional Messaging



Customer Insight & Analytics



Customer Segmentation



Personalized Campaigns


Add-on

Birthday Reminders/Discount

Community module

Add-on

Omnichannel Experience



Feedback Collection



Customer Satisfaction Tracking



Loyalty & Rewards Programs



Loyalty Card Management



VIP or Membership Programs



Loyalty and Discount Program



Coupon Management



Loyalty/Discount Usage Limit



Discount Validity Period




Reporting & Analytics 



Odoo
Square POS
Sales & Revenue Reporting



Real-Time Sales Data



Sales Reports



Cash Flow Reports



Revenue Trend Analysis



Time-Based Sales Reports



Gross Margin Reports



Inventory & Product Analytics



Inventory Reports



Product Performance Reports



Inventory Turnover Reports



Category-Wise Sales Reports



Transactional Reporting



Session Reports



Discount Reports



Refund & Returns Reports



Operational Analytics



Cash Control Reports



Employee Performance Reports



Peak Hours Identification



Dashboard & Customization



Dashboard Overview



Custom Reports



KPI Tracking



Predictive Analytics



Data Export/Import Capability



Customer Insights



Customer Behavior Reports



Customer Segmentation Reports



Loyalty Program Reports




Hardware Integration



Odoo
Square POS
Device Compatibility



Desktop Support



Tablet Support



Mobile Device Support



Touch Screen Compatibility



Peripheral Integration



Barcode Scanner Support



Receipt Printer Integration



Cash Drawer Integration



Customer Display



Card Reader/EMV Reader



Mobile Card Reader Support



Weighing Scale Integration



Kitchen Printer



Employee Login Card/RFID Tag



Hardware Management



Multiple Device Support




Compliance & Security 



Odoo
Square POS
Application and Data Security



SOC 1

ISAE3402 SOC 1 Type I, SOC 2 Type I, ISAE3402 SOC 1 Type II & SOC 2 Type II

SSAE -18 SOC 1 and SOC 2

PCI DSS



Additional Features



Multi-Factor Authentication



User Access Control



Data Backup and Recovery




Integration Ecosystem 



Odoo
Square POS
General



eCommerce Integration



Repairs Integration



Marketing Integration



Payment Processors



Adyen



Vantiv (US & Canada)



Ingenico (BENELUX)



Stripe



Six



Worldline



RazorPay



Paytm UPI



3C Payment



Elavon



Customer Loyalty Programs



Gift-it



Loke



TapMango



One4Later



Ritual



Paytronix Loyalty



Pej Loyalty



Ordering and Delivery Part. 1



QikServe



Aigens



Beverage Ordering Service



Bluedot



Call2Kitchen



Deliverect



xDine



Grubhub Marketplace (USA)



itsaCheckmate



Olo



Bite



Bopple



UberEats



DoorDash



Skip The Dishes



Grubhub


Add-on

Deliveroo


Add-on

doshii



Hey You



The Ordering.App



Loke



Ordering and Delivery Part. 2



MOBI



Mr Yum



Order Up!



Postmates



Ritual



me&u



Chowly



Restaurant Management



Fresh



QSR Automations Inc.



Now Book It



Menuu



OpenTable



Peachworks



Restaurant 365



SEVENROOMS



TableCheck



Tacit



Tapin2



Yellow Dog Inventory




Usability, Pricing & Conditions



Odoo
Square POS
Usability



Ease of Setup

8.9/10

9.4/10

Ease of Use

8.6/10

9.5/10

Meets Requirements

8.6/10

9.4/10

Works offline



Users Satisfaction



Ratings on g2Crowd

4.3/5

4.6/5

Ratings on GetApp

4.1/5

4.7/5

Ratings on Capterra

​4.1/5

4.6/5

Pricing & Conditions



Pricing

Free

Free Subscription + percentage for processing fees 

Free Plan



Free Trial



Quality of Support

7.2/10

8.7/10

Open-Source



Hosting Mode

On-premise/Cloud

Cloud


User Interface


The user interface (UI) often takes a backseat. Many solutions tend to channel their focus into core functions and back-end development, often leaving the design of an effective UI by the wayside. Unfortunately, this oversight can lead to less-than-ideal user experiences, which, in turn, impact the efficiency of operations and overall customer satisfaction.

Efficiency and customer satisfaction are crucial in the POS area. To excel, POS software must seamlessly align with the unique needs and aspirations of businesses, enabling them to serve their customers effortlessly. The UI plays a pivotal role here. It acts as a bridge, translating user preferences, habits, and skills into a software experience that functions harmoniously.

A meticulously designed UI plays a central role in diverse facets of POS operations. It ensures swift and precise transactions, reduces the learning curve for staff, enriches customer engagement, facilitates efficient data collection, accommodates changing needs with ease, and mitigates the risks of costly errors. All of these contribute to enhanced operational efficiency and customer satisfaction.

To delve deeper into this matter, let’s discover the back-end world of eight different POS products. We’ll observe their interface designs, all with the aim of evaluating their usability and efficiency.


Different solutions, Different needs


When choosing the right software for your business, it is important to assess several criteria based on your specific needs.

Business Scope measures a software’s capacity to meet your business needs comprehensively through its features and its flexibility in customizability and integration with other tools.

User-friendliness measures how straightforward and user-friendly a software solution is for your team to navigate, requiring minimal training or complex procedures. Additionally, it evaluates how hassle-free the software is to set up, considering factors like time, effort, and resource requirements for initial configuration within your organization.

Odoo is a robust solution addressing a wide range of business needs, extending beyond point-of-sale functions. The platform is designed to streamline operations and replace the need for disjointed, non-integrated software applications. Odoo shines as a highly customizable, all-in-one solution with a multitude of applications. Its open-source nature empowers a thriving community, resulting in a vast repository of community- contributed applications. In comparison to its competitors, who lack some important features, Odoo offers both high-quality restaurant and retail store management features.

Meanwhile, Square POS provides a specific solution with advanced point-of-sale features but they might suffer from their customization limitations and limited business scope. Yet, Square offers its own payment systems.

When it comes to user-friendliness, Odoo offers intuitive interfaces, making the solution suitable for users of varying technical backgrounds. Its straightforward setup ensures a hassle-free experience for every business. Also, its multiple integrations make it easy to implement new features, and employees can easily perform their daily operations without any problems.

Regarding Square POS, it is reviewed as more user-friendly and, therefore, easier to use and learn. However, its limitations in customization and limited business scope can make it hard to scale. Furthermore, adding new features to the standard solution could lead to a significant loss of user-friendliness and slower operations.

That’s why it’s important to consider the specific needs and scale of your business when assessing which solution is the best fit, as the ease of use and setup can vary significantly among these options.


Conclusion


Ultimately, the choice depends on your organization’s specific requirements, scale, and the balance between customization, ease of use, and setup.

If you are seeking a specific point of sale solution, then Odoo and Square POS might be good fits. Thanks to its advanced features, this system is particularly well-suited for complex environments and provide efficient solutions for every need.

If you have more extensive requirements, you may find Odoo the most appealing solution. They both offer advanced features and can accommodate any process. Their capabilities in terms of customization and extensive suite of integrated business applications make them good solutions for businesses having needs beyond point of sale. Regarding Odoo, it also offers ease of use and setup, making it suitable for small and medium businesses.

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