Synconics
Case Study · Canada · Waste Management

Disposal Queen – Odoo ERP for Waste Management & Disposal Services

Harnessing innovative technology for sustainable waste disposal and recycling services

Company: Disposal Queen · Location: Canada · Industry: Waste Management & Disposal Services · Modules: Calendar, Notes, Contacts, CRM, Sales, Website, Delivery and Pickup, Point of Sale, Purchase, Inventory, Invoicing, Project, Employees, Recruitment, Fleet, Live Chat, Dashboards · Custom Modules: Website Design, Global Search, Zip Code-Based Price Optimization, Moneris Payment Acquirer

Key Highlights

Waste ManagementCustom Website DesignZip Code PricingMoneris IntegrationGlobal SearchContact Wizard

About Disposal Queen

Disposal Queen harnesses innovative technology to deliver sustainable waste disposal and recycling services across Vancouver, Richmond, Burnaby, Surrey, and beyond.

A proud 100% Canadian, locally-owned company, committed to building a greener future for the community—one eco-conscious solution for commercial and residential needs.

Challenges with Existing Setup

Disposal Queen approached Synconics primarily for advanced website design, user experience improvements, and secure payment processing directly from their website portal.

Key areas needing improvement included:

1

Generic Website Design

Generic, unbranded website look that didn't represent their services effectively.

2

Limited Dynamic Content

Limited dynamic content sections (snippets, FAQs, blogs).

3

Inflexible Quote Forms

Inflexible quote request forms with limited functionality.

4

No Payment Integration

No integration with Moneris payment gateway.

5

No Dynamic Pricing

No logic for delivery pricing based on ZIP codes.

6

No Refund Support

No support for payment refunds or invoice encryption via portal.

Solution Provided

Synconics provided comprehensive solutions across website, backend, and payment systems:

Website Design & Layout

Custom dynamic snippets for showcasing services. Customized Header and Footer for professional branding. Homepage sliders for visual storytelling. Contact Us form transformed into Request for Free Quote wizard. Pop-up wizards for improved customer interaction.

Backend & Email

Enhanced mail composition with CC participants field for better communication tracking.

Pricing & Delivery

Zip code-based price optimization for delivery services. Admins can define delivery cost ranges based on ZIP codes dynamically.

Moneris Payment Integration

Integrated Moneris payment acquirer in website portal. Enabled online payments directly by customers. Provided refund functionality. Implemented encryption logic for invoice IDs in Moneris transactions for security.

Results and Outcomes

Services clearly and professionally displayed on an engaging website

Clients can request service quotes directly via custom-designed wizard

Customers can explore blog content using powerful global search

Visitors get answers quickly through the FAQ section, reducing support queries

Backend users can email with CC inclusion and configure delivery pricing by ZIP

Customers can pay and request refunds securely using Moneris, with encrypted invoice references

Greatly improved customer experience and automated service handling

Aligned digital presence with innovative brand identity

About Synconics Technologies

At Synconics, we specialize in crafting innovative ERP solutions tailored to unique business needs. As certified Odoo partners with over 14 years of experience, we serve global enterprises with cutting-edge implementations, module development, system migration, and robust support. We ensure timely, cost-effective, and high-quality ERP services that scale with your business.

Official Odoo Partner

Certified Odoo expertise.

14+ Years Experience

Deep Odoo implementation expertise.

Waste Management Focus

Specialized in waste management & service solutions.

Website & Payment Expertise

Expertise in custom website design and payment integration.

Ready to Transform Your Waste Management Operations?

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.

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Our Odoo Services

End-to-end Odoo services to implement, optimize, and scale your ERP solution.

Odoo Installation

Quick, secure Odoo installation on Dedicated/Public Cloud or On-premise.

Odoo Configuration

Help you pick relevant modules and configure them to suit your business needs.

Odoo Customization

Customize Odoo ERP solutions to meet your business needs across verticals.

Odoo Development

Quick module development by experts, ready-to-use and easy-to-install.

Odoo Integration

Powerful Odoo integrations that bring business-critical information to one dashboard.

Odoo Migration

Legacy application modernization & version migration services.

Odoo Staffing

Make your Odoo implementation a success with right solution, processes and staffing.

Odoo Functional Training

Develop ERP skills with functional training for successful digital transformation.

Odoo Technical Training

Develop ERP technical training skills for designing, developing, and maintaining.

Odoo Support

Get proactive Odoo support from highly trained experts in ERP implementation.

FAQ

Frequently Asked Questions

Odoo helps waste management companies manage customer relationships, service scheduling, inventory, invoicing, and website with integrated modules and customizations.

Disposal Queen – Odoo ERP for Waste Management & Disposal Services

Harnessing innovative technology for sustainable waste disposal and recycling services