Synconics
Odoo 20

New Features Of Odoo 20: New Key Features, Roadmap & AI

Why Businesses Choose Synconics

  • Official Odoo Partner
  • 300+ Successful Odoo Deployments
  • 250+ Odoo Apps Published
  • Enterprise AI Platform
  • Upgrade-Friendly Development
  • Global Delivery & Support

New Features Of Odoo 20: New Key Features, Roadmap & AI

Video Thumbnail - Level-up with Odoo 19.2

Level-up with Odoo 19.3

Video Thumbnail - Level-up with Odoo 19.2

Level-up with Odoo 19.2

Video Thumbnail - Level-up with Odoo 19.1

Level-up with Odoo 19.1

Explore Odoo 19.3: What's New?

Discover the latest functional features, technical enhancements, and performance improvements introduced in Odoo 19.3.

Explore Odoo 19.4: What's New?

Odoo 19.4 is here! It comes with new AI agents that can work with external tools, easier website creation, improved sales and eCommerce features, and many other updates.

The business world is evolving fast, and so is Odoo. The upcoming Odoo 20 features are designed to help businesses across manufacturing, retail, services, healthcare, and more operate smarter, scale faster, and manage every process from a single platform.

Whether you run a startup or an enterprise, Odoo 20 brings powerful upgrades across accounting, CRM, inventory, HR, and eCommerce. At Synconics, we help B2B companies in the USA, Canada, Europe, Australia, and New Zealand implement Odoo ERP with ease so you're always ready for what's next.

What Are the Expected Odoo 20 Features for Businesses?

Odoo has consistently delivered meaningful upgrades with every version and Odoo 20 is expected to be no different. Based on the development roadmap and community insights, the upcoming Odoo 20 features are focused on three core pillars: intelligence, simplicity, and scalability.

For B2B businesses, this means less manual work, faster decision-making, and a more connected operation across every department β€” from finance and sales to warehouse and HR.

Here is a high-level look at what businesses can expect from Odoo 20:

AI & Smart Automation:

AI use for create and update records:

Odoo 20 leverages AI to instantly create and update records eliminating manual data entry, reducing errors, and freeing your team to focus on what drives business growth.

AI use for create and update records - Odoo 20 Features

AI Agents will now have Gemini 2.5 Nano Banana support:

While configuring AI agents, you can configure LLM model as Gemini 2.5 Nano banana.

gemini 2.5 Nano banana

Odoo 20 Accounting New Expected Features:

Enhanced Multi-Currency Management in Odoo 20:

Invoice totals now include live currency exchange rates with their latest update date, giving users better transparency, accuracy, and control over international accounting transactions.

Enhanced Multi-Currency Management in Odoo 20

Vendor Bill payment - SEPA Direct credit:

Now users will be able to pay vendor bill by selecting payment method as SEPA direct credit and the system will automatically generate an XML file.

SEPA Direct Credit transfer

AI Accounting for Non CFOs:

Users can now use AI in Accounting such like in Audit tracking or to find if any Anomaly is there in Audit report etc.

Tax toggle in Invoice:

Odoo 20 places a Tax Toggle directly on accounting invoices, letting users switch taxes on or off per line β€” in one click. Perfect for tax-exempt customers, zero-rated transactions, and multi-region compliance.

Tax toggle in Invoice

Parent Chart of Account structure:

Introducing parent account to structure your chart of accounts in place of account groups. And account codes are now optional.

Parent Chart of Account structure
Parent Chart of Account structure
Parent Chart of Account structure

French tax return:

French tax return

Avalara Included:

Integrated Avalara Included and drastically reduced the cost of US sales tax calculation for new low-volume customers.

Avalara
Avalara

Smarter fixed assets management experience:

  • Integrated depreciation model configuration
  • Direct account & depreciation account mapping
  • Better ledger structure
  • Simplified automation flow
  • Vehicle checkbox in bills for easy asset identification

Journals User Interface improvement:

Journals user interface is now improved.

Journals User Interface improvement

Account code is now beside Account name:

Account code is now beside Account name

Odoo 20 Contacts New Expected Features:

Contacts Hierarchy:

Now in contacts, hierarchy view is there just same like Employees hierarchy.

Contacts Hierarchy

Odoo 20 Project New Expected Features:

More Smart icons are added in project:

  • Estimated Cost: See the planned budget before execution starts.
  • Real Cost: Track actual spending in real time as the project progresses.
  • Detailed Cost Split-up: Break down costs by labor, materials, purchases, timesheets, and more, all in one click.
Project Smart Icons

Project Real Margin Report:

Introducing project real margin report.

Project Real Margin Report

Project Estimated Margin Report:

Introducing project Estimated margin report.

Project Estimated Margin Report

Odoo 20 Attendances New Expected Features:

ZKTeco Biometric integration:

ZKteco biometric machines can be easily integrated now without any 3rd party module.

ZKTeco Biometric Integration

Attendance picture:

While doing check in or check out entry, employees will be able to take a picture.

Attendance Picture

Odoo 20 Meeting Rooms New Expected Features:

Meetings improvements:

  • Ongoing meeting details
  • Upcoming schedules
  • Room availability
  • Organizer & timing information
Meeting Rooms

Odoo 20 Expense New Expected Features:

Add Expenses to Payslip:

Now expenses can be directly added to the payslip by clicking on Add to Payslip button.

Add Expenses to Payslip

Odoo 20 CRM New Expected Features:

Lead options:

By clicking on Generate button, different Lead options will be displayed.

Lead options

Lead:

Lead creation view from the kanban is changed now, now we will have to create or select contact, Opportunity name, Email, Phone and Expected revenue.

Lead creation view from the kanban

Create a project from Opportunity:

Users will be able to create a project from Opportunity directly.

Create Project from Opportunity
Create Project from Opportunity

Odoo 20 Helpdesk New Expected Features:

Unanswered Tickets:

By going to Helpdesk tickets, users will be able to filter Unanswered tickets.

Unanswered Tickets

Helpdesk AI:

For Helpdesk, AI will be smart enough to give you a ticket solution based on previous same kind of tickets resolution.

Helpdesk AI

Odoo 20 Employees New Expected Features:

Salary increase:

Now from Employee master, directly HR Manager will be able to manage Salary increment operation.

Salary Increase
Salary Increase

End of Collaboration:

HR Manager will be able to manage Employee resignation process directly from employee master.

End of Collaboration
End of Collaboration

Working schedule view is now simpler than Odoo 19:

Working schedule view

Odoo 20 Payroll New Expected Features:

Option for payslip send to employee:

In Payslip configuration, an option has been given when to send a payslip to the employee:

  • On confirmed
  • On Paid
  • Manually
payslip send to employee
payslip send to employee

Payroll Dashboard:

Payroll module has now smart dashboard, which makes Odoo payroll operation more manageable and simpler.

Payroll Dashboard

Improved payroll screen layout:

Improved payroll screen

Odoo 20 Point of Sale New Expected Features:

Combo order suggestion:

Based on our order lines, Odoo will automatically suggest configured combo order selection on Point of Sale screen.

POS Combo 1
POS Combo 2

Customer note for Food Preparation:

Now Point of sale user will be able to take a note from customers for Order preparation, and that note will be displayed on Preparation display screen to the kitchen person.

Customer Note

Product expiry date notification:

For lots or serial number kind of products when I will select expired product lot or serial number then at the point of sale screen system will notify to me that this product lot has been expired.

Product Combo

Stripe Return:

Now Point of Sale users will be able to generate Stripe refund directly from Odoo Point of Sale.

Stripe Return 1
Stripe Refund POS
Stripe Return 3

Automatic course allocation:

  • Course allocation directly in POS Categories
  • Configuration to automate course allocation in POS
Automatic Course Allocation

Odoo Point of Sale actions UI change:

Odoo Point of Sale actions UI

Odoo session dashboard now have graphs:

Odoo session dashboard now have graphs

Odoo point of sale session options are now improved with icons:

point of sale session options

Point of sale - customise info:

customise info

Product reposition in point of sale:

User can be able to reposition product position as per his flexibility.

Print product reference price in product label:

product reference price

POS Printer paper size configuration:

Printer paper size configuration

Odoo 20 Manufacturing New Expected Features:

Automatic Lot and serial number creation:

From the manufacturing order, when it is completed from Shop floor and after closing production, for lot number product, the lot number is automatically assigned now.

Automatic Lot and serial number creation

Split ongoing manufacturing order:

Users will be able to split ongoing or planned manufacturing orders.

Split ongoing manufacturing
Split ongoing manufacturing 2

Manufacturing order can now planned as soon as possible:

When there are some manufacturing orders already scheduled for today or tomorrow, when any urgent priority based Manufacturing order comes in then they can be planned as soon as possible.

manufacturing orders already scheduled

Kanban view improvement:

Kanban view is now improved.

Kanban view is now improved

Work order planning:

You can literally drag & drop your entire production plan. Yes… just drag. And drop.

Easy and quickly raw material assign in bulk:

Work order planning

Odoo 20 Inventory New Expected Features:

Product Replenishment:

Order and Order to maximum button is now consolidated into a single button in the Replenishment dashboard.

Product Replenishment

Stock enter without Inventory module:

Now users will be able to enter the stock as an informational purpose without Inventory module.

Stock enter without Inventory module

Odoo 20 Purchase New Expected Features:

Edit expected arrival date:

Users can now edit expected arrival date for goods directly from the purchase order while keeping track of original rate provided by the vendor to ensure accurate on time delivery rate calculation.

Edit expected arrival date

Odoo 20 Sales New Expected Features:

Variants sales price can be changed:

Previously we managed product sales price with Extra price scenario but now Odoo directly allows you to change product variant price.

Variants sales price

Easy product variant image management:

Easy product variant image

Calculate Manager's sales commission based on their team's achievement:

Calculate Manager's sales commission

Reuse section:

Users now able to save a Section as a template and then can use it on another sales order lines.

Reuse section
Reuse section 2

Display product images:

Display product images
Display product images 2

Products have eCommerce tab:

Products have eCommerce

Subcontracting on RFQ:

Subcontracting on RFQ

Odoo 20 Repairs New Expected Features:

Invoice from Repair order:

Now users will be directly able to create an invoice from repair order.

Invoice from Repair order

Odoo 20 Timesheet New Expected Features:

Easy to fill Timesheet:

Now by clicking on the Check-in and Check-out icon from the upper side user will be easily able to manage and fill up timesheet entries.

Easy to fill Timesheet

Timesheet Assistant:

It will keep track of what you are doing in Odoo tabs and then suggest where you might want to log that time or what tasks you might want to put that time against.

Timesheet Assistant

Odoo 20 Planning New Expected Features:

Field service module is merged with Planning module:

Now field service module is not a separate entity, it is now merged with planning module.

Field service module

Live Map:

Now planning module provides live map to Track technicians' location on a live map during work hours.

Live Map

Assign materials to employees:

Users can assign materials to employees so that while assigning shifts to employees, materials will be auto assigned to them as per configuration done.

Users can assign materials

Odoo 20 Document Knowledge New Expected Features:

Document and knowledge articles can be shared with a group of people:

Document can be now shared with group of people, for example, finance manager.

Document and knowledge articles

Odoo 20 Spreadsheet New Expected Features:

In spreadsheet - Odoo LIST function is now editable:

In spreadsheet, ODOO.LIST function is now dynamic lists that you can modify.

ODOO.LIST Function

Odoo 20 Discuss New Expected Features:

Add poll in Odoo group chats and channels:

Now participants can add polls in Odoo group chats and channels.

Now Participants

Video conference recording:

Users can now able to record calls.

Odoo 20 IOT New Expected Features:

IOT and POS improvements:

IOT and POS improvements

Odoo 20 Mobile Application New Expected Features:

Mobile interface improvement:

Mobile Application

Odoo 20 Website New Expected Features:

AI use in website:

AI assistant can be now used more effectively in Odoo website.

AI use in website

Return management from Odoo website:

Customers will be able to manage returns from Odoo E-Commerce website.

Customers will be able to manage

Website widgets design is changed:

Website widgets design

Edit Portal Button properties:

Edit Portal Button properties

Create website snippets with AI:

Now through AI Agents you can also create stunning website snippets just by describing them in AI website assistant.

Create website snippets with AI

Smart search:

Website search is now smarter, so even when a website visitor will do any mistake while search, then the system automatically predicts the correct search and show them those results, for example Google Search.

Website search is now smarter

Website Disclaimer:

Website Disclaimer

Edit button shortcut:

Edit button shortcut

Reposition text over cover image:

Reposition text over cover image

Replace icons easily:

Replace icons easily

Select text shortcut:

Select text shortcut

Odoo 20 E-Commerce New Expected Features:

Free Delivery Progress Bar:

While Shopping, when a customer will add products in the cart, a free delivery progress bar is displayed which motivates customer to add more items in his cart to avail free delivery.

Free Delivery Progress Bar

Rating requests:

Rating requests

Show thumbnails:

Show thumbnails

Preferred delivery date:

Preferred delivery date

Odoo 20 Sign New Expected Features:

Sign requests:

Sign requests with dynamic and fixed signers.

Sign requests

Odoo 20 Dashboard New Expected Features:

Compare Period in Odoo Dashboard:

Here in Odoo dashboard charts, users will be able to compare periods. For example Last 90 days.

Compare Period in Odoo Dashboard

Odoo 20 Calendar New Expected Features:

Power up calendar module:

Power up calendar module

Odoo 20 Events New Expected Features:

Self order event tickets:

#Odoo R&D peek: Self-order event tickets on POS, phone, QR, and kiosk.

Self order event tickets

Odoo 20 Maintenance New Expected Features:

Equipment - used by Vehicle:

In equipment master, we can now track records for those equipments which can used by vehicles, for example GPS tracker, Dash Camera.

Odoo 20 General New Expected Features:

Search in Chatter:

In each and every chatter, search functionality is provided, users will be able to search Conversations, Tracked changes or all kind of messages.

Search in Chatter

Calendar:

Records can be easily unscheduled by dragging them to the side panel.

Calendar

Expand and collapse list view:

Expand and collapse list view

Discuss:

We can add Channel now to Favourites or Remove them from Favourites.

Discuss

Hide composition for Section:

On Sales order lines, when add section, we will be able to hide section composition so that it will be only visible to us not to the customer.

Hide composition for Section

Hide price:

On sales order lines for a particular section related product lines, if we want to hide price then we can do it.

Hide price

Manage activities in calendar view:

Manage activities in calendar view

Buy Phone numbers:

Now users will be able to buy phone numbers for more than 100+ countries.

Buy Phone numbers

Phone - call flow configuration:

Phone - call flow configuration

Audio video transcript player:

Now audio or video can be transcripted in Odoo.

Audio video transcript player

Offline Activities track:

When Odoo will be offline and we will do allowed operations then here Odoo will track those activities.

Offline Activities track

Translate Odoo:

Translate Odoo in App and in Context.

Translate Odoo in App
Translate Odoo in App 2
Translate Odoo in App 3

Odoo Call:

Bring Odoo Phone wherever you navigate with the new always-on-top widget.

Odoo Call

Odoo Offline mode:

Effectively use Odoo in offline mode.

Log Phone Call:

#Odoo R&D peek: Log any phone call in most common chatters.πŸ“ž

Pin messages:

Now users will be able to pin messages in Chatter part and can jump to those chatter part message.

Pin messages

Obox App:

One of the latest additions in Odoo is the new Obox Management Module, bringing centralized management for Odoo IoT Boxes directly inside Odoo.

  • Receipt Printers
  • Weighing Scales
  • Payment Terminals
  • Barcode Scanners
  • Shop Floor Devices
Obox App
Obox App 1
Obox App 2

Share view:

You can now copy a URL that includes your current search filters and groupings, making it easy to share the exact same view with teammates.

Share view

Asset depreciation models support decimal years:

Now while configuring Asset depreciation models, user can define Asset duration in the decimal number of years, like 2.2 years.

Asset depreciation models

Odoo 20 Spreadsheet New Expected Features:

Lock Spreasheet tab:

Now user will be able to lock spreadsheet tab.

Lock Spreasheet tab

Calendar Chart:

Now in Odoo spreadsheet, user can use calendar chart.

Calendar Chart

Odoo 20 Technical New Expected Features:

Centralized Access tokens:

One of the latest improvements in Odoo 20 is the introduction of a centralized Access Token API. Previously, modules that relied on access tokens implemented their own logic for token generation and validation.

  • Centralized token management through ir.access.token
  • Simple developer API exposed directly on BaseModel
  • Token scopes for fine-grained permission control
  • Optional expiration dates for enhanced security
  • User-specific tokens when needed
  • Backward compatibility with existing tokens through the manual_token field
Centralized Access tokens

Product search optimization:

One of the latest optimizations focuses on product search performance in large databases. The Odoo has significantly improved the name_search method.

The impact is massive:

  • 8 seconds β†’ 5ms on a database with 2.5M products
  • 1.8 seconds β†’ 5ms on 500k product templates

Especially valuable for:

  • Large inventories
  • High-volume ERP environments
  • Faster product lookup across Sales, Purchase, POS, etc.

Request for a signature - server action:

In Server action users will be able to select Server action as Request a signature.

Request for a signature

Conclusion:

In conclusion, Odoo 20 brings smarter automation, improved usability, AI-powered capabilities, and enhanced business management tools for modern B2B companies. From accounting to inventory and CRM, these new features help businesses improve productivity, reduce manual work, and scale operations more efficiently.