Odoo 20 Features: Everything B2B Businesses Need to Know

The business world is evolving fast, and so is Odoo. The upcoming Odoo 20 features are designed to help businesses across manufacturing, retail, services, healthcare, and more operate smarter, scale faster, and manage every process from a single platform.

Whether you run a startup or an enterprise, Odoo 20 brings powerful upgrades across accounting, CRM, inventory, HR, and eCommerce. At Synconics, we help B2B companies in the USA, Canada, Europe, Australia, and New Zealand implement Odoo ERP with ease so you're always ready for what's next.

Odoo has consistently delivered meaningful upgrades with every version and Odoo 20 is expected to be no different. Based on the development roadmap and community insights, the upcoming Odoo 20 features are focused on three core pillars: intelligence, simplicity, and scalability.

For B2B businesses, this means less manual work, faster decision-making, and a more connected operation across every department — from finance and sales to warehouse and HR.

Here is a high-level look at what businesses can expect from Odoo 20:

AI & Smart Automation:

AI use for create and update records: 

Odoo 20 leverages AI to instantly create and update records eliminating manual data entry, reducing errors, and freeing your team to focus on what drives business growth.

Accounting:

Enhanced Multi-Currency Management in Odoo 20:

Invoice totals now include live currency exchange rates with their latest update date, giving users better transparency, accuracy, and control over international accounting transactions.

Vendor Bill payment - SEPA Difrect credit:

Now users will be able to pay vendor bill by selecting payment method as SEPA direct credit and the system will automatically generate an XML file.

AI Accounting for Non CFOs:

Users can now use AI in Accounting such like in Audit tracking or to find if any Anomaly is there in Audit report etc.

Tax toggle in Invoice: 

Odoo 20 places a Tax Toggle directly on accounting invoices, letting users switch taxes on or off per line — in one click. Perfect for tax-exempt customers, zero-rated transactions, and multi-region compliance across USA, Canada, Europe, Australia, and New Zealand. Faster invoicing. Fewer errors. Full control. 

Attendances:

ZKTeco Biometric integration:

ZKteco biometric machines can be easily integrated now without any 3rd party module.

CRM:

Lead options:

By clicking on Generate button, different Lead options will be displayed.

Lead:

Lead creation view from the kanban is changed now, now we will hav to create or select contact, Opportunity name, Email, Phone and Expected revenue.

Create a project from Opportunity:

Users will be able to create a project from Opportunity directly.

Helpdesk:

Unanswered Tickets:

By going to Helpdesk tickets, users will be able to filter Unanswered tickets.

Helpdesk AI:

For Helpdesk, AI will be smart enough to give you a ticket solution based on previous same kind of tickets resolution.

Payroll:

Option for payslip send to employee:

In Payslip configuration, an option has been given when to send a payslip to the employee?

1. On confirmed
2. On Paid
3. Manually

Payroll Dashboard:

Payroll module has now smart dashboard, which makes Odoo payroll operation more manageable and simpler.

Point of Sale:

Combo order suggestion:

Based on our order lines, Odoo will automatically suggest configured combo order selection on Point of Sale screen.

Customer note for Food Preperation:

Now Point of sale user will be able to take a note from customers for Order preperation, and that note will be displayed on Preperation display screen to the kitchen person.

Product expiry date notification:

For lots or serial number kind of products when I will select expired product lot or serial number then at the point of sale screen system will notify to me that this product lot has been expired.

Manufacturing:

Automatic Lot and serial number creation:

From the manufacturing order, when it is completed from Shop floor and after closing production, for lot number product, the lot number is automatically assigned now.

Split ongoing manufacturing order:

Users will be able to split ongoing or planned manufacturing orders.

Manufacturing order can now planned as soon as possible:

When there are some manufacturing orders already scheduled for toay or tomorrow, when any urgent priority based Manufacturing order comes in then they can be planned as soon as possible.

Kanban view improvement:

Kanban view is now improved.

Inventory:

Product Replenishment:

Order and Order to maximum button is now consolidated into a single button in the Replenishment dashboard.

Stock enter without Inventory module:

Now users will be able to enter the stockc as an informational purpose without Inventory module.

Purchase:

Edit expected arrival date:

Users can now edit expected arrival date for goods directly from the purchase order while keeping track of original rate provided by the vendor to ensure accurate on time delivery rate calculation.

Sales:

Variants sales price can be changed:

Previously we managed product sales price with Extra price scenario But now Odoo directly allows you to change product variant price.

Easy product variant image management:

Prodycts variants images can now be easily managed.

Timesheet: 

Easy to fill Timesheet:

Now by clicking on the Check-in and Check-out icon from the upper side user will be easily able to manage and fill up timesheet entries.

Timesheet Assistant:

It will keep track of hat you are doing in Odoo tabs and then suggest where you might want to log that time or what tasks you might want to put that time against.

Planning:

Field service module is merged with Planning module:

Now field service module is not a seperate entity, it is now merged with planning module.

Document Knowledge:

Document and knowledge articles can be shared with a group of people : 

Document can be now shared with group of people, for example, finance manager.

Spreadsheet:

In spreadsheet - Odoo LIST function is now editable:

In spreadsheet, ODOO.LIST functiona is now dynamic lists that you can modify.

Discuss:

Add poll in Odoo group chats and channels:

Now participants can add polls in Odoo group chats and channels.

Video conference recording:

Users can now able to record calls

IOT:

IOT and POS improvements:

Mobile Application:

Mobile interface improvement:

Website:

AI use in website:

AI assistant can be now used more effectively in Odoo website.

Return management from Odoo website:

Customers will be able to manage returns from Odoo E-Commerce website.

Sign:

Sign requests:

Sign requests with dynamic and fixed signers

Dashboard

Compare Period in Odoo Dashboard:

Here in Odoo dashboard charts, users will be able to compare periods. For example Last 90 days

Calendar:

Powere up calendar module:

General:

Search in Chatter:

In each and every chatter, search functionality is provided, users will be able to search Conversations, Tracked changes or all kind of messages.

Calendar: 

Records can be easily unscheduled by draging them to the side panel.

Expand and collapse list view:

Users will be able to expand and collapse list view.

Discuss:

We can add Channel now to Favourites or Remove them from Favourites.

Hide composition for Section:

On Sales order lines, when add section, we will be able to hide section composition so that it will be only visible to us not to the customer.

Hide price:

On sales order lines for a perticular section related product lines, if we want to hide price then we can do it.

Manage activities in calendar view:

Now users will be able to manage all of their activities in the calendar view.

Buy Phone numbers:

Now users will be able to buy phone numbers for more than 100+ countries.

Phone - call flow configuration:

Audio video transcript player:

Now audio or video can be transcripted in Odoo.

Offline Activities track:

When Odoo will be offline and we will do allowed operations then here Odoo will track those activities.

Conclusion:

In conclusion, Odoo 20 brings smarter automation, improved usability, AI-powered capabilities, and enhanced business management tools for modern B2B companies. From accounting to inventory and CRM, these new features help businesses improve productivity, reduce manual work, and scale operations more efficiently.