​USA Case Study – Odoo ERP for Restaurant / Food & Beverage Industry


Schedule Free Demo​​​​

USA Case Study: 

The Pasta House – Odoo ERP for Restaurant / Food & Beverage Industry

Client: The Pasta House Co.
Industry: Restaurant / Food & Beverage
Platform: Odoo ERP (Custom Modules: Multi_Branches, Saudi_HR, Pastahouse_addons)
Location: Saudi Arabia
Since: 1974

The Pasta House Co., established in 1974, has been a staple of authentic Italian cuisine, offering high-quality food at fair prices. To scale their growing restaurant business while maintaining operational excellence, they sought a robust ERP system to streamline:

  • Restaurant order processing
  • POS and Inventory management
  • Accounting workflows
  • Employee and HR operations aligned with Saudi regulations

They turned to Odoo ERP and approached us to implement a fully customized solution.

Challenges They Faced

POS & Order Flow Challenges


  • POS receipt format lacked branding and structure

  • No functionality for combo products in POS

  • Couldn’t refund/return products (single or combo) from POS screen

  • Orders from different departments (Mocktails, Dine-In, Hookah) were not streamlined to the kitchen

  • Required different pricelists for Employees, Managers, Clerks

 Inventory & Accounting


  • Inaccurate or delayed stock reporting

  • No real-time inventory tracking

  • Limited visibility into accounting journal entries

 HR & Branch Management Issues


  • No HRMS flow for Saudi Arabia standards

  • Unable to manage employee operations: Recruitment, Contracts, GOSI, Iqama, Overtime, Loans, Payroll

Absence of branch-wise HR operations management

Solutions We Provided


POS and Order Flow Customization

  • Customized POS receipt format with company logo, branch address, and full order details

  • Developed combo product management in POS (e.g. Pizza + Drink deals)

  • Enabled refund and return process for both single and combo items directly from POS

  • Implemented user role segregation – e.g. POS Manager vs POS Clerk

  • Streamlined department-wise order routing to kitchen for better coordination

  • Developed departmental kitchen printout flow (Mocktails, Dine-Inn, Hookah)

Dynamic Pricing & User-Based Pricelists

  • Provided pricing logic for different staff levels:

    • Employees

    • Managers

    • Clerks


Accounting & Inventory Management

  • Delivered detailed Accounting Journal Entry reports
  • Built real-time stock inventory reports for each branch
  • Enabled accurate inventory synchronization with POS and purchases


Saudi HRMS (Custom Module)

We provided our Saudi HR Module that covered:

  • Bi-lingual interface (Arabic & English with RTL support)

  • GOSI, Iqama process tracking

  • Employee recruitment, contracts, loans, overtime, leave & payroll

  • Branch-wise HR segregationPassport operation, employee warnings, bonuses, advance salary, and more

Great stories are for everyone even when only written for just one person. If you try to write with a wide, general audience in mind, your story will sound fake and lack emotion. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.

Results & Benefits:

  • Enhanced POS Receipts with structured info and branding

  • Accurate pricing with dynamic user-based pricelists

  • Orders from various departments are now routed in real-time to the kitchen staff

  • Combo product logic and refunds/returns managed directly in POS

  • Full branch-level accounting and inventory management

  • Real-time inventory updates improve stock efficiency

  • Seamless HR process automation compliant with Saudi regulations

All operational processes are now streamlined and synchronized

Great stories are for everyone even when only written for just one person. If you try to write with a wide, general audience in mind, your story will sound fake and lack emotion. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.

Technologies Used


Odoo CRM, Sales, Purchase, Inventory​, POS, Accounting.

Custom modules: multi_branches, saudi_hr, pastahouse_addons

About Synconics Technologies

​

We specialize in advanced, industry-specific Odoo ERP implementations for retail, food & beverage, manufacturing, healthcare, and services. Pasta House is yet another example of how our tailored modules deliver long-term impact. to them.

📧 Email: contact@synconics.com​

🌐 Website: www.synconics.com

📞 Skype: synconics.technologies

Microsoft Teams