Armor Concepts – Transition from NetSuite to Odoo for Complete Business Operations

Company Name: Armor Concepts
Industry: Door Security & Personal Safety Solutions
Country: USA
Odoo Modules Used: CRM, Sales, Purchase, Inventory Management, Accounting, Helpdesk, Website, E-Commerce
Customized Modules:

Coupons & Promotions (Custom Logic)
Stripe, PayPal, Authorize.Net – Payment Acquirers
UPS, FedEx, EasyPost – Shipping Label Customization

About the Client

Armor Concepts is a trusted and well-established U.S. based company, manufactures door security designed to prevent break-ins and enhance home safety. Their products are police-tested, recommended, and can be installed by homeowners without the need for professional assistance.

The company handles a high volume of operations:

Customers: 60,402
Suppliers: 824
Products: 718
Product Variants: 845

Previously using NetSuite ERP, Armor Concepts wanted to modernize and simplify their workflows using Odoo, while benefiting from a more scalable and modular ecosystem.

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Challenges with Their Previous System

While NetSuite served them initially, it lacked flexibility and user-friendliness. Armor Concepts faced issues in:

Managing real-time inventory across multiple locations
Setting up complex manufacturing and routing flows
Handling customer helpdesk operations
Processing online and backend payments
Generating accounting reports in a format that suited their internal review process
Managing multi-site web analytics and user engagement
Offering dynamic discounting with coupons & promotions

They needed a powerful yet flexible ERP with seamless integration of frontend and backend operations—Odoo Enterprise was the perfect fit.

Additional Features/Functionality They Needed

Website analytics integration using Hotjar

Manufacturing process design and configuration

Helpdesk management and ticket flows

Format-level customization in accounting reports

Multi-website support with custom headers

Customized sales coupon and promotion logic multi-step routes and location tracking

Customized shipping label printing for UPS, FedEx, and EasyPost

Payment acquirers integration with:

Paypal

Authorize.net

Stripe

Inventory control with multi-step routes and location tracking

Bank synchronization and reconciliation process for accurate accounting

Solution Provided by Synconics

Functional Training & Implementation Setup

Before implementation, Synconics delivered end-to-end functional training tailored to Armor Concepts’ team. Focus areas included:

Inventory routing and multi-location strategy
Manufacturing process alignment
Bank reconciliation
Helpdesk operations using Odoo

Accounting & Payment Gateways
Developed backend flows for:
Authorize.Net
PayPal
Stripe
Customized Accounting Reports layout for internal compliance and review.
Implemented bank synchronization and reconciliation features.

Inventory & Shipping
Performed stock refactorization across multiple warehouses and locations.
Balanced and optimized stock counts and routes.
Customizations applied for UPS, FedEx, and EasyPost shipping labels for improved packaging workflow.

Website & Analytics

Developed customized web pages and linked them directly to backend workflows.
Enabled multi-website scenario with unique headers and navigation.

Sales, Coupons & Promotions
Implemented customized logic for managing seasonal and limited-time offers.
Integrated coupons and promotions across Sales Orders and Website Sales Flow.

Results and Outcomes

Armor Concepts experienced a smooth transformation from NetSuite to Odoo, achieving.

Multi-website management with tailored layouts and headers

Accurate inventory control using routing and stock location hierarchies

Seamless backend payment handling with PayPal, Stripe, and Authorize.Net

Automated accounting with reliable bank reconciliation and customized reporting

Increased sales efficiency using customized promotions & coupons

Confident in-house management through functional training from Synconics

About Synconics Technologies

At Synconics, we specialize in crafting innovative ERP solutions tailored to unique business needs. As certified Odoo partners with over 14 years of experience, we serve global enterprises with cutting-edge implementations, module development, system migration, and robust support.

We ensure timely, cost-effective, and high-quality ERP services that scale with your business.

Visit: https://www.synconics.com
Email: contact@synconics.com
Teams: synconics.technologies

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Armor Concepts – Transition from NetSuite to Odoo for Complete Business Operations