Company Name: Disposal Queen
Industry: Waste Management & Disposal Services
Country: Canada
Odoo Modules Used: Calendar, Notes, Contacts, CRM, Sales, Website, Delivery and Pickup, Point of Sale, Purchase, Inventory, Invoicing, Project, Employees, Recruitment, Fleet, Live Chat, Dashboards
Customized Modules:
Website Design (Dynamic Snippets, Blog, Contact Wizard)
Global Search Function
Zip Code-Based Price Optimization
Moneris Payment Acquirer (with Refunds & Encryption)
About the Client
Disposal Queen, harnesses innovative technology to deliver sustainable waste disposal and recycling services across Vancouver, Richmond, Burnaby, Surrey, and beyond. A proud 100% Canadian, locally-owned company, committed to building a greener future for the community—one eco-conscious solution for commercial and residential needs.
Approach to Synconics
Disposal Queen approached Synconics Technologies primarily for advanced website design, user experience improvements, and secure payment processing directly from their website portal.
Synconics Examined
Challenges with their existing setup: Disposal Queen wanted their Odoo website to represent their services in a modern and user-centric way. Key areas needing improvement included:
Generic, unbranded website look.
Limited dynamic content sections (snippets, FAQs, blogs).
Inflexible quote request forms.
No integration with Moneris payment gateway.
No logic for delivery pricing based on ZIP codes.
No support for payment refunds or invoice encryption via portal.
Solution Provided by Synconics
Website Design & Layout Customization
Designed custom dynamic snippets for showcasing services.
Customized Header and Footer layout for professional branding.
Added sliders on the homepage for visual storytelling.
Transformed the “Contact Us” form into a Request for Free Quote wizard.
Designed pop-up wizards to improve customer interaction.
Enhanced product detail page with detailed features.
Redesigned alternative product view layout.
Created dedicated Services and FAQ pages.
Customized blog layout for readability and SEO.
Backend & Email Functionality
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Enhanced mail composition with CC participants field for better communication tracking.
Pricing & Delivery Configuration
Enabled zip code-based price optimization for delivery services.
Admins can now define delivery cost ranges based on ZIP codes dynamically.
Moneris Payment Acquirer Integration
Integrated Moneris payment acquirer in the website portal.
Enabled online payments directly by customers.
Provided refund functionality for unsatisfied customers.
Implemented encryption logic for invoice IDs in Moneris transactions for security.
Results and Outcomes
With the support of Synconics, Disposal Queen now manages its entire service cycle—from website promotion to secure online payments—inside Odoo:Their services are clearly and professionally displayed on an engaging website.
Clients can request service quotes directly via the custom-designed wizard.
Customers can explore blog content using powerful global search.
Visitors get answers quickly through the FAQ section, reducing support queries.
Backend users can email with CC inclusion and configure delivery pricing by ZIP.
Customers can pay and request refunds securely using Moneris, with encrypted invoice references.
These customizations greatly improved customer experience, automated service handling, and aligned Disposal Queen’s digital presence with its innovative brand.
About Synconics Technologies
At Synconics, we specialize in crafting innovative ERP solutions tailored to unique business needs. As certified Odoo partners with over 14 years of experience, we serve global enterprises with cutting-edge implementations, module development, system migration, and robust support.
We ensure timely, cost-effective, and high-quality ERP services that scale with your business.
Visit: https://www.synconics.comEmail: contact@synconics.com
Teams: synconics.technologies
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